Fast-paced digital innovation is transforming sales. Lead the way into the new frontier of immersive sales experiences with these revolutionary sales tools.

Tech advancements are not only impacting how we go about day-to-day activities but also how we conduct sales. Immersive sales (using intelligent tools) transform the entire business landscape.

Since immersive sales technology proves highly engaging—and creates an integrated brand experience for prospects and customers—it’s no surprise that the trend is quickly becoming a sought-after strategy among sales leaders.

New sales platforms like Xureal leverage technology, the Metaverse, 3D design, and machine learning, to blur the lines between digital and physical experiences. The result? Delightful sales experiences that engage customers and boost sales.

You can now set your customers at the center of their very own sales story instead of just explaining the basic concepts. Interactive maps and 3D environments give customers the key to deep dive into your service experience. With a simple web link, your prospect can tour your trade show booth, walk through a renovated home, or sit with you for a meeting.

Next-gen sales tools like Xureal bring a new level of customer engagement. Higher engagement means increased sales and brand loyalty—ultimately driving your business growth and revenue.

Equip Your Team with Intelligent Sales Tools: This is Why

To be useful and reach mass adoption in any industry, technology must be practical. This sounds obvious; unfortunately, usability often proves a barrier with experimental tech. Emerging technologies are often very expensive to implement or only useful in specific conditions.

AR technology, however, is no longer in this complicated experimental phase of development. Solutions like Xureal offers the ideal balance between practicality and innovation. Practicality enhances reliability and trust—and innovation leads to opportunity. You need both in a sales tool.

In addition, immersive sales tools benefit a wide array of industries. There’s no one use case! You can use solutions like Xureal for heightened sales experiences, certainly—but also for training, as a CRM, and so much more.

Consider the following strategic reasons to employ next-gen sales tools as part of your sales enablement tech stack.

Synchronize Sales Teams

When it comes to sales, a customer relationship management tool is mainly used to streamline pipeline management. Traditional sales CRM tools allow you to safely store customer information, track their sales journey, and optimize your pipeline to drive sales.

With immersive sales technology, AI processes the context of every single interaction, including key questions, topics, and action items. Customer interactions are analyzed at scale and presented in dashboard-style analytics. This guides customer insights individually and enables your sales teams to take strategic, personalized actions to close sales.

With increased mobility and the ability to access updated client data, miscommunications and misunderstandings then become a thing of the past, and team members are united in their approach.

Improve Sales Pitches with Immersive Experiences

While explanations, images, and videos are all helpful in communicating your product or service benefits to prospects, nothing helps them grasp how it can meet their needs quite like a firsthand experience.

With immersive technology, a salesperson can walk their prospect through an experience, answering questions and condensing multiple sales pitches into one virtual journey. When you can connect your customers with a product in a tactile, visual, and authentic way, you gain an edge in the market. Immersive sales tools bring customers closer to your products and services—which ultimately builds brand confidence and shrinks the timeline to complete a sale.

Immersive sales experiences aren’t only effective in B2C scenarios—they’re just as dynamic in B2B sales, transforming how clients view and interact with products. For example, getting a client to visualize a building that has not been constructed—even with mock-up images—can be very challenging. Augmented reality can, however, help them experience the building structure with a virtual tour before it has been built. This makes a significant difference in brand trustworthiness and improves customer satisfaction.

Tap Into the Power of the Metaverse

The metaverse is the next frontier of internet technology. To remain competitive, businesses must adapt their sales processes accordingly. This virtual reality space allows users to interact with others in a computer-generated environment. Business owners need to understand how these virtual worlds operate, the available opportunities, and how to take advantage of them. They also need to be aware of the challenges that exist and how to mitigate these.

Businesses operating in the metaverse can revolutionize customer experiences thanks to the following:

• Personalization. Already a key sales strategy, it should be no surprise that personalized experiences play a critical role in the metaverse. Customers in the metaverse can view products tailored to their interests, check reviews, and share their experiences with other users.
• Risk-free trials. Traditionally, free trials are mostly for digital products. Besides offering customers an immersive virtual reality experience, the metaverse also lets customers take advantage of augmented reality. Users can enjoy an up-close vantage point of products. Consider, for example, viewing what various furniture options look like in your home virtually first.
• At-home access. The metaverse is the ideal substitute for individuals who find real-life events challenging to attend due to location or finances. While the virtual world lets customers enjoy real-life experiences, they also empower them to explore new frontiers without leaving home. Users can gain front-row access to remarkably immersive experiences they would otherwise never have access to.
• Deeper connections. Customers are no longer interested in brands offering a product or service. They want guidance, support, and connection. The metaverse is the perfect place to build connections with customers and prospects in a way that has not been possible with conventional technology. Businesses can build relationships through shared interests, topics, or passions—which all open new doors for sales. 

Build Strategies on Accurate Insights

Manually interpreting the mass of data collected from retail, eCommerce, sales, and social media channels is a near-impossible task. But with the right sales tools, you won’t only be able to track hundreds of thousands of data points accurately—you’ll also gain valuable insights that can transform your bottom line.

Analytics tools use real-time and historical customer data to create customer profiles. These behavioral insights allow you to personalize the customer experience and optimize the sales process. Predictive models also determine which product recommendations most likely resonate with users according to their interests and previous purchase behaviors.

Another key benefit of having access to sales performance data is that managers gain complete transparency into sales processes. This provides insight into individual agent progress, as well as priorities, strengths, and weaknesses. Managers can pinpoint areas that need attention and provide relevant training and mentoring to fill the gaps.

Sales tools that integrate data analytics features offer automated updates and reports. This means that reports are available on demand with up-to-date information. Sales reps and managers don’t need to spend hours compiling reports since what they need is already available in an easy-to-understand format. In addition, authorized parties can access and share reports from anywhere.

With strategic data at their fingertips, business leaders can make data-based decisions and near-accurate predictions. This lets you personalize customer experience effectively, enhance sales performance, and stay ahead of trends.

Redefine Analytics and Increase Sales With Xureal’s Immersive Sales Tools

At Xureal, we know that sales tools can make or break a sales team. By leveraging the latest technology and digital trends—and analyzing modern consumer behaviors—we’ve designed the ultimate sales tool, combining immersive customer experiences with enhanced analytics and optimized training. Xureal brings fresh thinking, digital innovation, and new solutions to your enterprise, improving engagement and boosting your bottom line immediately.

With the fast-paced rate of digital innovation, the way the world makes sales is changing. Lead the way into the new frontier of customized experiences with Xureal. Request a demo today to learn more about immersive sales—and what our cloud-based metaverse solution can do for your business.